Tata 1mg Labs · Precision

Reachingmorepeople
wasn'tthegoal.
Reachingtherighthouseholdswas.

How a CTV-first branding strategy helped Tata 1mg Labs strengthen brand salience, increase branded search and improve diagnostic orders.

A family booking a diagnostic test at home in Mumbai
Tata 1mg Labs logo
50%+
Unique reach
76%
Branded search lift
30%
Order growth

Business challenge

Buildingawareness beyondtraditionalchannels.

Tata 1mg Labs wanted to strengthen awareness of its core value propositions — on-time testing and the convenience of booking from anywhere.

The objective wasn't simply to increase visibility. It was to expand reach beyond traditional offline channels across the Mumbai Metropolitan Region and create measurable business impact through digital branding.

Key insight

Premium audiences don't just need to be reached. They need to be reached differently.

Stage 1
Audience cloud
Stage 2
Segmentation
Stage 3
Premium highlighted
Stage 4
Ads delivered
Stage 5
Brand memory grows
The strategy wasn't to buy more impressions. It was to make every impression more meaningful.

Visual journey · From objective to outcome

  1. 1

    Understand

    Identify audiences worth reaching — premium households across MMR.

  2. 2

    Target

    Luxury travellers, business news readers, health insurance seekers, frequent flyers.

  3. 3

    Sequence

    Multiple USPs delivered as a story, not repeated as an ad.

  4. 4

    Optimise

    Continuous adjustments to reach quality and frequency.

A two-month, high reach-and-frequency branding campaign across YouTube, JioHotstar, Connected TV and Demand Gen — designed to achieve ~80% reach with an average of seven exposures per month.

Business impact

0M+

Potential users reached monthly

0%+

Unique reach

0%

Lift in branded search queries

0pp

Increase in brand awareness baseline

to 48%

0pp

Increase in purchase intent baseline

to 36%

0%

Improvement in diagnostic order volumes

What marketers can learn

Better branding isn't about reaching everyone. It's about becoming memorable to the people who matter.

Readytoengineerbetter brandingoutcomes?

Every campaign leaves signals about where growth is being created — and where it's being lost. Let's uncover them together.